Returns & Exchanges

At Maltbys' Stores, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn fashion items. If your order isn't the perfect fit or style, simply follow our streamlined process to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.